Business Archives | NEWLINEINFO CORP

Overcoming Challenges in Returning Back to Work

Category: Business, Organisation, Team Management, Technology, Work From Home, Work from Office

“In the midst of chaos, there is also opportunity” – Sun Tzu

The Covid Pandemic brought major disruptions in the way businesses carried out their operations. Organizations handled this metamorphosis by adopting new ways of working which allowed employees to work from remote locations through a hybrid working model. Now that the business leaders want their employees to return back to their workplace, they are facing some amount of resistance from their workforce which could put businesses at risk on account of lower productivity and rise in turnover. Let’s look at some of the ways by which a leadership team can mitigate these challenges through enhanced employee engagement and collaboration.

It’s imperative to engage and connect deeply with employees by fostering positive workplace culture through employee newsletters. Understanding employee concerns and resolving any unfounded fears and anxieties about returning back to work would go a long way in instilling faith and confidence amongst the workforce. Use employee communication apps to establish and deepen connections with team members. Leverage on RSVP alerts to send notifications about important meetings and gatherings. Reward and recognize performers for their achievements and celebrate special occasions like birthdays, anniversaries with animations.

The leadership team needs to play a key role in managing change and handle this critical phase of transition tactfully. Conduct Online surveys to identify any challenges faced by employees. This would help in keeping a tab on employee sentiments and understand their mindsets and behaviors. Reinforce faith and restore employee confidence by driving key leadership messages through digital signage. Drive key messages about change through multi channel messaging and assess employee understanding of changes with quizzes and online questionnaires. Make use of remote collaboration tools like video conferencing and zoom to strengthen communication capabilities across the teams.

Another important concern which needs to be addressed is to ensure employee safety standards. Ensure that the employees who are required to return back to work are vaccinated to de-risk the workplace environment. Leaders can make use of technology driven contact tracing to check the spread of virus and ensure that the staff members are protected from any infection. Maintain social distancing norms and avoid people getting too close to one another in the office premises by prioritizing health and safety. Re-evaluate physical space and amend workflows by deploying sensors and wearable devices.

Conclusion

We at Newlineinfo Corp put our employees first and care for their wellbeing. We have a robust action plan and are committed to provide all the support and assistance required by our workforce while returning back to work.

Emerging Tech Trends in 2022

Category: Artificial Intelligence, Business, Data Management, Deep Learning, Technology

“Globalization was a deep trend pushed by technology and right ideas, as much as anything else” – Jeffrey Sachs

Businesses across the globe are constantly reinventing themselves to look beyond the obvious and identify opportunities that can reshape their modus operandi for enhancing their growth and performance. The business leaders need to fit themselves out for building a sustainable business and ensure distributional equity and resilience. Let’s look at some of the key emerging trends that can turbo charge the future with the latest developments in the technological space.

The onslaught of digital revolution has made the world more interconnected than ever before. In order to cope with this change, companies are fast embracing hyperscale cloud computing methodology thanks to the wide range of benefits that it offers. Hyperscale marks the advent of new age digital computing by enhancing the power of IT systems with augmented server capacity. It helps in balancing the workload across different servers and improves the cooling efficiency resulting in optimizing costs and operational expenses. Hyperscale can operate with minimal supervision and hence easy to manage with limited number of resources. It helps in minimizing the system downtime and preventing loss of client data which could result in breach of regulatory guidelines.

The use of general cloud technology has a few shortcomings and new age businesses are constantly on the look-out for mature solutions that can meet the demands of the industry. Industry Clouds are tailored to the needs of the specific industries through vertical integration. It helps in providing standard configurations and building a deeper connection with the customers. It addresses the challenges posed due to systemic risks like security protocols and regulatory requirements. It helps in delivering customized client centric solutions by trimming down redundant costs through focused spending. The genesis of industry specific cloud is an organic progression of cloud computing that augurs well for the customized needs of the industry.

Quantum computing is the one the fast emerging technologies that helps to provide valuable solutions for some of the challenges faced today. It works on the principles of quantum mechanics and has great potential to deliver superior results in the field of financial services, pharmaceuticals and transportation. It is expected to bring about a sea change in our society thanks to its ability to solve complex problems in which traditional computers are laggards. However cryptologists reckon that Quantum computing could break the current encryption standards resulting in data leakage and loss of confidential information. Quantum safe algorithms need to be developed to ensure that cryptographic standards are met adequately.

Metaverse is a universe of virtual reality that mimics the physical world through digital simulation. It uses the concepts of virtual and augmented reality along with blockchain technology for enhancing user experience. It provides a virtual environment for people to simulate their activities in their daily lives. Large industries can leverage on its capabilities to test digital samples of their machines before delving into real life activities resulting in workforce optimization and cost savings. It is set to change the dynamics of digital marketing wherein brands would need to adapt quickly to this new reality to retain their competitive advantage. Metaverse could result in major technological disruptions that can have a far reaching impact on growth, product infrastructure and business practices.

Conclusion

We at Newlineinfo Corp are focused on future proofing ourselves with emerging trends in the digital landscape by consistently looking for opportunities for innovation and delivering excellence.

How AI can help create more caring company cultures

Category: Artificial Intelligence, Business, Data Management, Deep Learning

“Company culture molds the whole organisation’s behaviour and how they work as a team. It starts with leaders and should be adopted,practiced and embodied by each individual” – Viel Merck Carillo

AI is set to transform the modus operandi of the corporate world by fostering a culture of sensitivity and compassion. Traditional approaches like intrusive monitoring, disciplinary actions etc. need to be revisited and handled with the right emotional intent and remediation. AI has the capability to mimic human emotions and behavior through cognitive empathy. This trait helps in building development of AI systems for detecting and sending appropriate responses to human emotions empathetically. Let’s look at how AI can help in creating a caring corporate culture effectively for achieving long term sustainable growth and development.

Due to the vicious pandemic, many employees have gone through a traumatic phase of their lives and experienced fear, grief and anxieties. Thanks to new ways of working, the digital workforce is now gearing up to come back to office after a hiatus. Leadership team can work towards this critical transition appropriately by leveraging AI for institutionalizing their return to work strategies. Workplaces can be optimized and redesigned for social distancing protocols. Put on the thinking caps to foresee any challenges related to communication gaps and engage in actively communicating with employees to address any challenges. Companies can also look at the assets which can be liquidated through sell offs resulting in cost saves.

Some of the employees could have lost their loved ones due to the pandemic. In order to demonstrate a human touch and show the care and concern for the team members, Artificial Intelligence can be used to remember the death anniversary of family members. Also memorable occasions like birthdays, weddings can be refreshed with the help of data mining and AI. This would help keep the emotional connect with staff members and provide extended support during times of need and exigencies.

AI driven tools can be used to identify any dip in performance levels of staff. Understanding the pain points and providing the emotional support and coaching would help in monitoring and taking suitable action during crisis situations. On the contrary there could be staff who are feeling overworked and emotionally burnt out due to excess workload and long hours at work. AI models can be used to track such trends and reduce the stress levels in the remote working environment. Managers can collaborate with their team members to understand the root cause for extended hours at work and help in providing the required support resulting in better work life balance.

Employees could have dynamic needs based on their choices in life. It could range from availing a financial loan for pursuing higher studies, flexible working options due to personal demands like child or adult care in their families. AI helps in delivering customized compensation plans based on the employee’s individual needs. It also helps in navigating through the right benefits for employees by ensuring their availability during crisis situations. Employees can also reschedule their work timings to suit their needs for a productive work life based on recommendations provided by AI.

Conclusion

We at Newlineinfo Corp are future-proofed to handle the evolution of AI for creating a digital workplace driven by empathetic leadership and compassion.

Impact of Artificial Intelligence on Society

Category: Artificial Intelligence, Business, Machine Learning

“Artificial intelligence would be the ultimate version of Google. The ultimate search engine that would understand everything on the web. It would understand exactly what you wanted, and it would give you the right thing. We’re nowhere near doing that now. However, we can get incrementally closer to that, and that is basically what we work on.” – Larry Page

Artificial Intelligence (AI) has far reaching capabilities to address the challenges faced by society. Governments and regulatory bodies need to look at the benefits that can be derived from AI and put them to optimal utilization for achieving the desired results. The strategies deployed would be applicable not only for emerging countries but also for advanced nations of the world. Let’s look at some of the ways by which AI can be applied to different walks of life for creating a positive impact on society.

The evolution of Artificial Intelligence has fueled economic growth and innovation through digital empowerment. Businesses across the world need to motivate and equip their staff with future proofing skills like automation, machine learning and data analytics. This would help in fostering a culture of technical and financial inclusion and reduce the digital divide among nations. Policy makers, researchers, business leaders need to collaborate with each other for inclusive growth and development of new products and business models which can result in development of human capital and reduction of costs through automation.

Natural disasters like floods, earthquakes, cyclones could result in loss of lives, environmental damage and disruption to social and economic activities. AI helps in preparedness measures for planning and execution of crisis management by capturing and analyzing large amounts of satellite images within a short span of time. It can also support emergency response teams by modelling disaster zones for providing timely travel advisories, and mobilizing resources for finding citizens. Flood forecasting alerts can be shared in the regions which are impacted through inundation models and machine learning supplanting the traditional methods of manual forecasts.

Climate change is one of the major challenges faced by planet earth. AI helps to mitigate the impact of climate change by developing predictive models for environmental monitoring. It helps homeowners for designing energy efficient buildings and optimization of renewable energy. It helps in climate modelling by monitoring the rise in sea levels and ice sheets. Deforestation, climate change and usage of chemicals and fertilizers have a serious impact on the degradation of topsoil. Conservation of soil is extremely critical for preservation of farmable lands. AI helps in monitoring soil erosion and keeping the soil health at check with the help of complex algorithms and drones. It can help prevent illegal logging and catch wildlife poaching for building sustainable biodiversity and ecosystem.

The enhanced monitoring and diagnostic features of AI is a game changer in the field of healthcare. It helps in detecting diseases at an early stage for prescribing personalized treatment plans and drug protocols. It enables free flow of information electronically across medical facilities which helps in enhanced efficiency by reducing time delays. AI helps in identifying cancer, heart diseases and supports in delivering critical healthcare needs for patients suffering from trauma. It provides high end affordable healthcare through digitization and remote solutions.

Conclusion

We at Newlineinfo Corp have a dedicated team of highly skilled AI professionals capable of harnessing the power of AI for delivering scalable solutions that can build a better society.

Things High Performing Teams Do Differently

Category: Business, Leadership, Organisation, Team Management

“Conscious leadership is the intention, awareness and choices designed to inform, impact and guide better thinking, feeling, and actions, to achieve meaningful and valuable results.” – Tony Dovale

The Covid pandemic has transformed the modus operandi of the digital workforce through remote working. Organizations across the world have been developing new ways of working resulting in hybrid working models. This has caused a dent in team bonding due to social distancing impacting the interpersonal relationships amongst team members. Leadership team is grappling with such new age challenges to keep up the employee morale and motivate them to deliver higher productivity for achieving growth and profitability. Let’s look at some of the things that high performing teams do differently for delivering superior performance.

Ineffective communication can often lead to poor staff engagement levels that can lead to trust issues and misunderstandings. This can have a negative impact on service delivery and customer satisfaction levels. On the contrary, when the communication is effective, it can create a clarity of purpose that helps the team members understand the organizational goals for strategic alignment. It creates a robust platform for building trust and interpersonal connectivity through sharing and understanding. Leaders need to instill confidence through inspiring communication for restoring faith and allaying any fears and anxieties during pandemic situations.

For being effective, team meetings need to be scheduled with specific agenda within the stipulated timelines. Being sensitive to the needs of the employees and encouraging feedback from their team members, business leaders would be able to tide over the crisis situation and build resilience within their teams. Generation of creative ideas and creating a culture of transparency and openness would help in building inclusivity resulting in effective collaboration with all the team members.

Normalize the emotional concerns and reinforce the values of the organization by demonstrating a can-do attitude in responding to the pandemic. Have water cooler conversations covering topics which are not related to work to de-stress the work environment and develop a close relationship with the team members.

Building a high performing team is not just about hiring the right talent and providing them with the appropriate tools for carrying out their work. Leadership needs to create a high performing workplace by encouraging their team members to express their emotions openly that can help deliver better individual and team performance.

Foster an ecosystem of reward and recognition to honor the staff who have gone the extra mile and performed during crisis situations. Remembering the team members who lost their lives due to the pandemic and paying homage to them as a mark of gratitude would help in demonstrating a culture of empathetic leadership. Appreciating the efforts of team members need not be top down always. In fact the peer to peer interactions grow deeper when the team members are cognizant of the efforts and achievements of their colleagues. Understand the psychological needs of employees and create a platform for connecting with team members through Employee surveys, town hall sessions and news stories.

Conclusion

We at Newlineinfo Corp have a high performing team who are equipped with the skills of the future and committed to handle any crisis situation with agility and business resilience.

Trends in AI – How to Prepare for AI Success

Category: Artificial Intelligence, Business, Machine Learning, Management

”Artificial intelligence and machine learning, as a dominant discipline within AI, is an amazing tool. In and of itself, it’s not good or bad. It’s not a magic solution. It isn’t the core of the problems in the world.” – Vivienne Ming

Artificial intelligence coupled with Machine and Data Learning has become an integral part of our lives and has gained acceptance across multiple industries covering biomedical intelligence, gaming, commute and financial services. Despite its far reaching advantages and benefits, organizations across the world are still grappling with multiple challenges to foster a culture of innovation that would drive enterprise level change and set the framework for growth and sustainability. Let’s look at some of the ways by which organizations can prepare themselves for successful implementation for AI for achieving competitive advantage in the future.

Before embarking on this AI journey, businesses need to review their existing processes for identifying any potential issues that need to be prioritized. Leadership team needs to have a clear agenda to fix these issues before making large investments into AI. There is a high probability that the implementation of Artificial Intelligence could result in automating some of the manual and repetitive tasks resulting in better workflows. However the top of the house issues or challenges could still remain unattended. In order to achieve a flywheel effect, businesses should view their operations holistically and not look at sporadic gains and one-off initiatives. This would help in transforming end customer experience through digital innovation and better product offerings.

The leadership team needs to defend their traditional ways of reporting and embrace new ways of developing well defined frameworks for building effective forecasting and modelling tools. Creating AI Models would help in predicting demand and supply changes for delivering customer centric solutions. Based on the demand projections companies would also be able to forecast their threats and opportunities that lie before them. Leadership team can make use of these insights for strategic planning and accelerating their investments in AI.

Leverage on the expertise of the digital workforce to transform raw data into actionable insights for achieving best results. However this cannot be done without acknowledging some of the key risks associated with AI that include data and bias risks. When they are not handled properly, these risks can cause severe damage to the reputation of the organization. Data is the lifeline of AI. While handling large volumes of data, businesses need to focus on ensuring that there is protection of customer data by enhancing their defenses against cyber threats and vulnerabilities.

Employees could fear job losses due to digital automation and replacement of many tasks with AI. This could impact employee morale resulting in poor performance and dwindling productivity. Before implementing AI, business leaders need to have regular discussions with their employees and restore their confidence in AI. Communicate openly with all staff members about the change and impress upon them the benefits associated with it. Capitalize on the skills and experience of staff members for creating focus groups and conduct training programs for making them future ready with digital competency. New jobs would need to be created for development, maintenance and management of AI systems. Collaborate effectively with all the key stakeholders and set transparent goals for achieving excellence through mutual acceptance and alignment towards organizational goals.

Conclusion

We at Newlineinfo Corp are committed towards future proofing our digital leadership by operationalizing data analytics and AI for achieving scalability and excellence in service delivery.

The Secret to AI Strategy – People

Category: Artificial Intelligence, Business, Deep Learning, Machine Learning

”Today’s AI is about new ways of connecting people to computers, people to knowledge, people to the physical world, and people to people.” – Patrick Winston

The advent of Artificial Intelligence has transformed the way businesses around the world are carrying out their operations. Companies which have fostered a culture of change and innovation have enhanced their corporate earnings and profitability through digital outreach that impacts their clientele. In order to competitive advantage, businesses need to reinvent themselves and be prepared to change their traditional mindset of treating AI as yet another plug and play technology through organizational transformation. Let’s look at some ways how this can be achieved by building a four layer framework.

The first layer in this multi pronged approach starts with having the right vision and the intent to achieve the desired organizational goals. Companies need to broaden their vision and look beyond the financial metrics for institutionalizing human centricity complemented by super human intelligence through Artificial Intelligence. Human centered Artificial Intelligence would help businesses overcome their challenges through strategic solutions and problem solving. AI is not going to replace humans but on the contrary leverage on human expertise and experience to achieve sustainable business growth and efficiency. Businesses need to achieve scalable business models by future proofing themselves through digitization and automation.

The second layer in achieving transformation through AI is through integration. Businesses need to bring about structural changes in the way they operate. Leadership team needs to review their organizational hierarchies and make concerted efforts to transition towards flatter structures that can help in vertical and horizontal integration of the workforce. Silos needs to be broken for drawing on the capabilities of different units within the organization. This would help in free flow of ideas and exchange of information resulting in unlocking hidden human potential and creativity. Build cross functional teams that consist of talented individuals who can brainstorm and provide innovative solutions for building customer centric products and adding value to the digital enterprise.

Next comes the Implementation phase. Implementation of AI poses multiple challenges like trust deficit, communication and behavioral issues. In order to overcome these challenges, think tanks of the organization need to connect with their employees on a regular basis to allay any fears of job loss due to implementation of AI. The leadership team needs to reinforce their faith in AI by helping their team members understand the vision and positive influences of this change. Site visits can be arranged to other companies who have implemented AI to quantify its benefits. Businesses can also look at running pilot projects in their operations that would help in socializing this change across different sections of their workforce for gaining acceptance and shedding any unconscious bias.

The final layer is Indication. Traditional productivity measures need to be flexed for building aspirational metrics. For tracking and measuring the performance of AI, businesses need to leverage on specific metrics like Key Performance Indicators like OKRs. The objective of the Objectives and Key Results (OKR) framework is to set transparent goals which are specific and measurable. OKR encourages team members to align themselves to their organizational goals. Leadership team needs to empower and motivate their teams to maximize their performance by incentivizing innovation and recognizing their efforts. This would bring about a culture of acknowledgement that would result in delivering high quality performance and superior business outcomes.

We at Newlineinfo Corp have a highly engaged team committed to deliver scalable business solutions to our clients by harnessing the power of AI in the digital ecosystem.

Hybrid work model: Will it work?

Category: Business, Leadership, Organisation

“One of the secret benefits of using remote workers is that the work itself becomes the yardstick to judge someone’s performance.” – Jason Fried

Hybrid working is here to stay, and businesses need to appreciate the diversities in their teams to promote a culture of collaboration and inclusivity. The leadership team needs to handle the new normal sensitively to mitigate any risks arising out of unconscious bias that could result in social imbalance and glaring inequalities in the workplace. Let’s look at some of the ways by which organizations can remediate this transition smoothly without distorting the employee morale and workplace equilibrium.

Large part of the workforce has gone through a turbulent phase due to COVID-19 pandemic and they have gone through multiple bouts of emotional and psychological stress. The management team listens to fears and anxieties of their employees so that they can address their pain points in the best possible manner. Giving advance information about the date of return to office would provide sufficient time for the employees to have a proper plan for returning to work. It would also help them respond to their personal obligations adequately and be willing to take up the responsibilities at work. The HR personnel need to align with the safety recommendations and ensure that staff who need to be relocated are provided proper accommodation as per the existing guidelines.

Due consideration needs to be given to employees who face challenges due to physical disabilities and special challenges. Organizations need you to weigh their options and review the pros and cons, before making an open call for re-onboarding all their staff. It requires prudent judgement and effective decision making on part of the leadership team for handling the situation effectively based on their operational requirements. Businesses need to have a risk based approach that would not jeopardize the health and safety of their staff. Any callous decisions made due to negligence and oversight could result in regulatory breach and legal implications.

Leaders need to create a well defined strategic framework for hybrid working that can be institutionalised across the organizations. The objective of this policy is to build a culture of collaborative leadership by empowering people and achieving the business goals. Creating focus groups and generating creative ideas would help in innovation and identifying top talent. Understanding the requirements of the staff and keeping them motivated through regular interactions would help in achieving better team bonding and higher productivity. Allowing flexible routines and work schedules would help in giving people more freedom to operate based on the requirements without compromising on service delivery.

Reinforce racial gender equality to ensure that all the staff get a free and fair share of their opportunities for career progression and development. Schedule meetings during core hours to invoke participation from all staff and pay undivided attention to all the team members involved. Meetings need to be carefully scheduled so that all the team members who support different time zones can participate actively without being left out. Demonstrate an empathetic understanding of the staff requirements and accept diversities within the team.

Conclusion

We at Newlineinfo Corp are people oriented and always willing to go the extra mile to help our staff during difficult times. We treat people fairly and provide equal opportunities to everyone in the team and ensure distributional equity for their growth and development.

How to Compete in the Age of Artificial Intelligence

Category: Artificial Intelligence, Branding, Business, Machine Learning

“A company’s approach to value creation requires consciously choosing the precise problem it is solving for the customer and its positioning in the marketplace.”― Marco Iansiti

A peep into the annals of history would tell us how the industrial revolution transformed economies that were erstwhile involved in agriculture and handicrafts into large scale manufacturing through mechanisation and factory system. AI factory is now driving yet another industrial transformation by gathering large data, effective decision making and digitising the operations of the 21st century firms.

Artificial Intelligence is set to transform the modus operandi of businesses and the leadership team needs to reinvent themselves to foster a culture of change and innovation for building sustainable business models that deliver long term growth and prosperity. The advent of AI has set the pace for the dynamic change in the digital ecosystem and all organisations are vying with each other to gain a competitive advantage in the future landscape. Let’s look at some of the ways by which business can deliver superior performance by making revolutionary changes to their operations by leveraging on the strengths of AI

The use of AI is spread across different industries like mobile payments, lending, wealth management, health insurance, credit rating services. These businesses are handled by high end algorithms with the help of sophisticated analytics that remediates concentration risks in niche skills and creates a platform for learning and development. Once AI is designed and deployed, there is a huge potential for generating value through digital automation across the run time. The programs built on the digital core helps in identifying tremendous opportunities for growth across different businesses and reduces the need for human intervention.

Traditional organizations are confronted by the far fletched outreach of AI and need to revisit their operations to compete with the digital revolution. Traditional processes involve a people centric approach in operations management. Traditional companies need to revive their constraints in their workflow and look at different ways of adopting AI driven techniques that would help in remediating their bottlenecks. This would help in revamping their operations resulting in better value proposition for their clients through digitisation and enabling customer centric business offerings. Scale, scope and learning are considered as key enablers that help in achieving higher productivity and optimal costs. Traditional firms run the risks of diminishing returns due to archaic operating models which are dependent on human, labor and decision making. Reinventing traditional businesses with the help of analytics and data driven AI algorithms would help them build a competitive edge over others in the emerging digital ecosystem.

The genesis of AI has given rise to a new age digital operating model called AI factory. AI factory follows a scientific approach in decision making by converting internal and external data into valuable insights for forecasting and projections. Businesses start to function differently and can relate to other digitized firms for developing custom models for predicting customer behavior and providing tailor made solutions. AI factory covers key components like data pipeline, development of algorithms, platform of experimentation and adequate software infrastructure. The transition from traditional to AI based organization requires a concerted effort and the leadership team needs to be wary of risks like loss of privacy and threats in cyber security. Unconstrained growth can be dangerous in the long run and could result in social turbulence due to dislocations, inequality and market concentration. The change needs to be well defined and comply with the regulatory standards and guidelines laid down by governing bodies.

Conclusion

We at Newlineinfo Corp are equipped with the skills of the future and set to expand our digital footprint through enterprise driven innovation and cognitive solutions.

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