“Conscious leadership is the intention, awareness and choices designed to inform, impact and guide better thinking, feeling, and actions, to achieve meaningful and valuable results.” – Tony Dovale
The Covid pandemic has transformed the modus operandi of the digital workforce through remote working. Organizations across the world have been developing new ways of working resulting in hybrid working models. This has caused a dent in team bonding due to social distancing impacting the interpersonal relationships amongst team members. Leadership team is grappling with such new age challenges to keep up the employee morale and motivate them to deliver higher productivity for achieving growth and profitability. Let’s look at some of the things that high performing teams do differently for delivering superior performance.
Ineffective communication can often lead to poor staff engagement levels that can lead to trust issues and misunderstandings. This can have a negative impact on service delivery and customer satisfaction levels. On the contrary, when the communication is effective, it can create a clarity of purpose that helps the team members understand the organizational goals for strategic alignment. It creates a robust platform for building trust and interpersonal connectivity through sharing and understanding. Leaders need to instill confidence through inspiring communication for restoring faith and allaying any fears and anxieties during pandemic situations.
For being effective, team meetings need to be scheduled with specific agenda within the stipulated timelines. Being sensitive to the needs of the employees and encouraging feedback from their team members, business leaders would be able to tide over the crisis situation and build resilience within their teams. Generation of creative ideas and creating a culture of transparency and openness would help in building inclusivity resulting in effective collaboration with all the team members.
Normalize the emotional concerns and reinforce the values of the organization by demonstrating a can-do attitude in responding to the pandemic. Have water cooler conversations covering topics which are not related to work to de-stress the work environment and develop a close relationship with the team members.
Building a high performing team is not just about hiring the right talent and providing them with the appropriate tools for carrying out their work. Leadership needs to create a high performing workplace by encouraging their team members to express their emotions openly that can help deliver better individual and team performance.
Foster an ecosystem of reward and recognition to honor the staff who have gone the extra mile and performed during crisis situations. Remembering the team members who lost their lives due to the pandemic and paying homage to them as a mark of gratitude would help in demonstrating a culture of empathetic leadership. Appreciating the efforts of team members need not be top down always. In fact the peer to peer interactions grow deeper when the team members are cognizant of the efforts and achievements of their colleagues. Understand the psychological needs of employees and create a platform for connecting with team members through Employee surveys, town hall sessions and news stories.
We at Newlineinfo Corp have a high performing team who are equipped with the skills of the future and committed to handle any crisis situation with agility and business resilience.