“Company culture molds the whole organisation’s behaviour and how they work as a team. It starts with leaders and should be adopted,practiced and embodied by each individual” – Viel Merck Carillo
AI is set to transform the modus operandi of the corporate world by fostering a culture of sensitivity and compassion. Traditional approaches like intrusive monitoring, disciplinary actions etc. need to be revisited and handled with the right emotional intent and remediation. AI has the capability to mimic human emotions and behavior through cognitive empathy. This trait helps in building development of AI systems for detecting and sending appropriate responses to human emotions empathetically. Let’s look at how AI can help in creating a caring corporate culture effectively for achieving long term sustainable growth and development.
Due to the vicious pandemic, many employees have gone through a traumatic phase of their lives and experienced fear, grief and anxieties. Thanks to new ways of working, the digital workforce is now gearing up to come back to office after a hiatus. Leadership team can work towards this critical transition appropriately by leveraging AI for institutionalizing their return to work strategies. Workplaces can be optimized and redesigned for social distancing protocols. Put on the thinking caps to foresee any challenges related to communication gaps and engage in actively communicating with employees to address any challenges. Companies can also look at the assets which can be liquidated through sell offs resulting in cost saves.
Some of the employees could have lost their loved ones due to the pandemic. In order to demonstrate a human touch and show the care and concern for the team members, Artificial Intelligence can be used to remember the death anniversary of family members. Also memorable occasions like birthdays, weddings can be refreshed with the help of data mining and AI. This would help keep the emotional connect with staff members and provide extended support during times of need and exigencies.
AI driven tools can be used to identify any dip in performance levels of staff. Understanding the pain points and providing the emotional support and coaching would help in monitoring and taking suitable action during crisis situations. On the contrary there could be staff who are feeling overworked and emotionally burnt out due to excess workload and long hours at work. AI models can be used to track such trends and reduce the stress levels in the remote working environment. Managers can collaborate with their team members to understand the root cause for extended hours at work and help in providing the required support resulting in better work life balance.
Employees could have dynamic needs based on their choices in life. It could range from availing a financial loan for pursuing higher studies, flexible working options due to personal demands like child or adult care in their families. AI helps in delivering customized compensation plans based on the employee’s individual needs. It also helps in navigating through the right benefits for employees by ensuring their availability during crisis situations. Employees can also reschedule their work timings to suit their needs for a productive work life based on recommendations provided by AI.
We at Newlineinfo Corp are future-proofed to handle the evolution of AI for creating a digital workplace driven by empathetic leadership and compassion.